Overview
Care Types
Amenities
Fees
Team
Awards
Events

Established in 1994, Access Care is a long-established independent advisory service arranging carefully curated introductions between private households and experienced self-employed live-in carers across the United Kingdom.

 

We specialise in supporting families who value discretion, continuity and a more considered approach to care at home. Each arrangement is thoughtfully shaped around the individual, with careful attention given not only to care needs, but to personality, lifestyle, values and the natural rhythm of the household itself.

 

Our experienced team introduces live-in carers able to support with companionship, personal care, dementia care, rehabilitation, complex conditions, convalescence and longer-term care arrangements, enabling clients to remain safely and comfortably within the familiarity of home.

Many families come to us during periods of significant change — following hospital discharge, after a diagnosis, or when additional support has gradually become necessary. Others engage us proactively as part of longer-term planning for later life at home.

We are proud to combine national capability with regional familiarity, supporting clients across the UK while maintaining the personal, relationship-led approach upon which our reputation has been built over more than three decades.

As an independent family-run company, we believe arranging care should feel calm, reassuring and carefully guided from the outset. Our role is not simply to introduce carers, but to provide experienced guidance and thoughtful matching throughout the process.

”Access Care sorted everything quickly and professionally at a very difficult time for our family. The support and reassurance we received throughout was exceptional.”

“We have worked with Access Care for many years and have always found the team thoughtful, kind and highly professional. The continuity and quality of carers has made an enormous difference to our lives.”

Live-in care arrangements tailored to individual household needs. Typical live-in support is delivered across a 24-hour period with agreed daily rest breaks.



Visit Access Care – Private Live-in Care Introductions for Discerning Households

Care Types

Care Type(s)
  • Live-in Care
  • Respite Care
  • Home Care
Specialisms/Services
  • Dementia
  • Eating Disorders
  • Learning Disabilities & Autism
  • Mental Health
  • Older People (65+)
  • Physical Disabilities
  • Sensory Impairments
  • Younger Adults (Under 65)
  • Palliative Care
Specialist Conditions
  • Heart Conditions
  • Bipolar/Manic Depression
  • Neuropathic
  • Cancer Care
  • Orthopaedic
  • Cerebral Palsy
  • Parkinson's Disease
  • Young Onset Dementia
  • Colitis & Crohn's Disease
  • Prader-Willi Syndrome
  • Down Syndrome
  • Schizophrenia
  • Epilepsy
  • Speech Impairment
  • Head/Brain Injury
  • Stroke
  • Huntington's Disease
  • Diabetes
  • Alzheimer's
  • Motor Neurone Disease
  • Arthritis
  • Asperger Syndrome
  • Multiple Sclerosis
  • Bariatric Care/Obesity
  • Muscular Dystrophy

Features & Amenities

What can we help with
  • Hospital discharge
  • Medication assistance
  • Risk assessments in the home
  • Companionship
  • Shopping service/errands
  • Personal care assessments
  • Escort on trips
  • Prescription collection
  • Trips and visits outside the home in the community
  • Personal care
  • Waking night care
  • High dependency care - two staff attending
  • Complex Care
Around the house
  • Cleaning service
  • Food preparation and serving
  • Laundry service
  • Ironing service
  • Planning and cooking meals
  • Facilitating social arrangements within the home
  • Caring and assisting with your pet

Our Team

Image of Tiggy Bradshaw – Chief Executive Officer, Access Care from Access Care – Private Live-in Care Introductions for Discerning Households

Tiggy Bradshaw – Chief Executive Officer, Access Care

Tiggy Bradshaw is Chief Executive Officer of Access Care, the independent family-run live-in care advisory service founded by her mother in 1994.

Having grown up within the business, Tiggy has spent many years helping families navigate important later-life decisions with calm, practical guidance and a deeply personal approach. She is passionate about ensuring that care at home feels not only safe and professionally managed, but also thoughtful, dignified and genuinely tailored to the individual and their household.

Under Tiggy’s leadership, Access Care has developed a reputation for carefully curated introductions, relationship-led service and long-term continuity of care, supporting private households across the United Kingdom with discretion, warmth and professionalism.

She continues to work closely with families, carers and professional advisers, helping to shape a service built upon trust, experience and the belief that exceptional care begins with truly understanding people.

Image of Emma McNab - Head of Operations, Access Care from Access Care – Private Live-in Care Introductions for Discerning Households

Emma McNab - Head of Operations, Access Care

Emma McNab is Head of Operations at Access Care, overseeing the coordination of client services, carer onboarding and day-to-day operational support across the company.

Known for her calm approach, organisational strength and genuine commitment to people, Emma plays a central role in ensuring families and carers feel supported throughout every stage of the care journey. She works closely with both clients and the wider team to help maintain the high standards of service, communication and continuity for which Access Care has become known.

Emma is passionate about creating positive experiences for both clients and carers alike, believing that exceptional live-in care relies not only on professionalism and structure, but also on kindness, trust and strong human relationships.

Image of Jo Pinkney, Head of Customer Services, Access Care from Access Care – Private Live-in Care Introductions for Discerning Households

Jo Pinkney, Head of Customer Services, Access Care

Jo Pinkney is Head of Customer Service at Access Care and is responsible for supporting clients and carers throughout their ongoing care arrangements.

With a warm, approachable manner and a strong focus on continuity and communication, Jo works closely with families to ensure each arrangement runs smoothly and that support is always available when needed. She is often a reassuring point of contact for clients during periods of change, helping to guide families through the practical and emotional aspects of arranging care at home.

Passionate about delivering a personal and dependable service, Jo is committed to building lasting relationships with both clients and carers, reflecting the thoughtful, relationship-led approach that has been central to Access Care since 1994.

Number of Care staff

  • 300+ self-employed live-in carers nationwide

Languages Spoken

  • English and Afrikaans spoken within the office team, alongside access to a diverse network of multilingual live-in carers across the United Kingdom.

Reviews & Ratings



Google Reviews

Access Care provided such amazing help after my Dad had a stroke. They supported my stepmum to work out what care was needed and then provided an amazing carer to work with them for three weeks who was like one of the family. We are so grateful for the support they gave us. Thanks

Louise Herring published on 7 July 2026

I used Access Care post op, having been recommended by a friend, for two months before Christmas. They provided me with a choice of carers (I had two in the end one after the other). I needed a driver so the choice was limited. However I was very happy with both and the way Access Care handled the changeover and extension of stay in one case. Both carers mixed well with my friends and attracted highly favourable comments. I would strongly recommend Access Care.

John Trewby published on 16 January 2026

Two years ago, we contacted Access Care as we realised we needed a full time live-in carer for my elderly mother who was living with multiple myeloma and it was becoming more difficult for her to look after herself without any help. Access Care were extremely helpful right from the start and sent us lots choices of carers we could choose from. All the carers that have looked after my mother over the last two years have been amazing and when there was an emergency, Access Care were quick to act. Lou, in the office, was amazing and checked in with me more once a month to see how my mother was getting on. I couldn't recommend Access Care highly enough.

Sara Astor published on 8 October 2025

Access care were nothing but efficient and professional. They were so helpful when we needed emergency care for my parents who live in a very remote area of Scotland, providing us with a choice of carers at very short notice. We were extremely pleased with the carer that came during a very difficult time and highly recommend Access Care. All their administrative team are kind, helpful and responsive.

Caroline Ross-Stewart published on 2 February 2026

We found ourselves in an emergency situation with my Mum (who is living with dementia) became unwell. For a number of years, she had been living independently in her own home with a few hours of support most days. My sister went to stay and care for my Mum for three nights/days, but this wasn't going to be sustainable in the longer term. Between us (myself, two sisters and my Mum) we discussed the option of temporary, live-in care to provide a short-term solution whilst Mum regained her health. It soon became apparent that having someone there to assist Mum, making her regular meals and cups of tea, prompting her to take medication and generally giving her some TLC was making a big difference. After some more discussion with Mum, it was agreed that this should become a permanent arrangement. Mum was a little against this at first, as she missed her "alone" time. However, the two carers we've had from Access Care have been excellent - very different personalities, but with the same professional approach to caring for Mum and keeping her safe and happy. They are on hand when she needs them, but also ensures that she gets time to herself and privacy when needed. Some five months on, the arrangement is working well. Our family are very close and work together to make decisions. Our conversations always include Mum, and we ensure that we have her input and any anxieties she may have are addressed. Jo from Access Care checks in regularly by 'phone to ensure that everything is going well. If / when the carers need to change over or take a break from their caring duties, this is always handled with minimum disruption, with plenty of notice given and the agency keeping us fully apprised. Mum is never left on her own. The carers always spend time to conduct a "handover". I am certain that many care agencies could learn a thing or two about the way that Access Care operate their business - good communication is at the heart of this and the result is a stress-free care service which provides peace of mind.

Simone Illger published on 8 August 2025

Awards

Best Client Focused Care in 2025

Best Leadership in Care 2025

Events

Frequently Asked Questions

What type of care does Access Care - Private Live-in Care Introductions for Discerning Households offer?

Access Care - Private Live-in Care Introductions for Discerning Households offers , , , , , , , and care.

Does Access Care - Private Live-in Care Introductions for Discerning Households provide any additional types of care?

Access Care - Private Live-in Care Introductions for Discerning Households also offers care for the following specialist conditions: Heart Conditions, Bipolar/Manic Depression, Neuropathic, Cancer Care, Orthopaedic, Cerebral Palsy, Parkinson's Disease, Young Onset Dementia, Colitis & Crohn's Disease, Prader-Willi Syndrome, Down Syndrome, Schizophrenia, Epilepsy, Speech Impairment, Head/Brain Injury, Stroke, Huntington's Disease, Diabetes, Alzheimer's, Motor Neurone Disease, Arthritis, Asperger Syndrome, Multiple Sclerosis, Bariatric Care/Obesity and Muscular Dystrophy.

How can I contact the staff at Access Care - Private Live-in Care Introductions for Discerning Households?

You can contact the staff at Access Care - Private Live-in Care Introductions for Discerning Households by email or telephone. Our email address is enquiries@access-care.co.uk and our contact number is (01264) 319399